How long does shipping take?
Orders are processed within 1-3 business days. Delivery to the United States usually takes 7-15 business days after processing. You'll receive a tracking number by email as soon as your order ships.
Is shipping free?
Yes. Standard shipping is free on every order to the United States.
How do I find my size?
Each product includes a size chart in its photos. Our pieces tend to run small, so if you're between sizes we recommend sizing up. Not sure? Email us before ordering and we'll help.
What is your return policy?
You can return unworn items with their tags and original packaging within 30 days of delivery. See our Refund Policy for details.
Can I change or cancel my order?
Contact us as soon as possible at support@norveau.com. We can change or cancel orders that haven't shipped yet.
How can I track my order?
Use the tracking link in your shipping confirmation email. If you have any trouble, contact us at support@norveau.com.
How do I contact you?
Email support@norveau.com or use our contact form. We reply within 24-48 hours, Monday to Friday.